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Before delivery

Customer service

To avoid problems

Revised: February 2007

In order to ensure time- and labour-saving delivery and installation of our systems, we recommend to make certain arrangements:

Checklist before delivery


1. Where and how is the machine to be placed:

  • There must be suitable electric power connection with a sufficient number of sockets
  • The room should be dry
  • Please make sure that there is enough light
  • The machine needs a solid table to be put on
  • There should be enough room for machine and computer


2. The PC

  • 32bit-operating system, Windows 2000 and more, W98 limited only
  • min. 128 MB main memory, CD-drive to instal nccad
  • A free serial port/interface for communication with the CNC-machine
  • Laptops without serial port must have an adapter from serial port to USB
  • Installed Internet-Explorer from Microsoft, min. IE5 ( not Netscape), necessary for the helppages of nccad.
  • Graphical resolution min. 1024 x 768 Pixel. Fast OpenGL-Graphic board (otherwise no OpenGL-Simulation).
  • Ordinary 32bit-computer to work directly at the CNC-machine is sufficient for operating and monitoring.


3. Important for big and heavy machines:

  • Preferably the machine should be placed on ground level, make sure that your doors are wide enough
  • It might be difficult to carry the machines into the basement, especially when the staircase is narrow and steep.
  • It is recommended to have a cart, a fork lifter or strong men to help.
  • The table or rack must be solid enough to carry the heavy machine

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Aktualisiert am Jan 12 2012

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